Learning Pillars
Complete each pillar to build your expertise in Five9 administration and earn certification. Start with Pillar 0 to master the core demo flow, then progress through the foundational administration pillars.
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Learn, configure, validate, and demonstrate mastery of the Five9 platform
Complete all four steps for each pillar to earn your certification:
Study core Five9 concepts through the learning content in each pillar
Apply your knowledge through hands-on worksheets and exercises
Pass the knowledge check quiz with a score of 80% or higher
Present a live demo to peers and leadership to earn certification
Complete each pillar to build your expertise in Five9 administration and earn certification. Start with Pillar 0 to master the core demo flow, then progress through the foundational administration pillars.